PR and communication practitioners have wrestled for years with how to show the true value of their work. Advertising value equivalents (AVE) and static reach numbers offered a faulty method when nothing else was available to demonstrate what their leadership always asked for: the impact of media coverage. These legacy metrics, which are still being used, are based on inaccurate and outdated data.

PR and communication practitioners have wrestled for years with how to show the true value of their ...