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      2. FAQs
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      • Getting Started
      • FAQs
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      • Insights
      • Platform Updates

      FAQs

      Answers to frequently asked questions.
      • Does Medianet offer a Pay-Per-Release option?
      • How long should my press release headline be?
      • How do I view the number of recipients within a Medianet list?
      • Should I include an image or video with my press release?
      • When is the best time of the week to send a press release?
      • Are there additional charges to attach images to my press release?
      • What are the supported media file formats and file size limits for press releases?
      • Should I include contact details with my press release?
      • Can I edit or cancel a press release that has been sent or is on hold?
      • Can I set up templates for my press releases?
      • When is the best time of the day to send a press release?
      • When do contact export and distribution limits reset for Outreach subscription plans?
      • What does the ‘Writes About’ section mean on the Contacts Database?
      • How many users can I add to my organisation's account?
      • How do I grant admin rights to a user on my organisation’s account?
      • How do I clear my browser cache?
      • How do I perform a hard refresh of my browser?
      • How do I deactivate a user on my organisation’s account?
      • What is My Insights?
      • How do I undo changes or restore previous versions of Saved Contact Lists?
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