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BIG W

Product Recall: SmarTrike

BIG W Product Recall: SmarTrike


2 March, 2019: BIG W takes the safety of our customers and their families seriously and wishes to advise customers of a product recall.


BIG W is recalling 21 'SmarTrike' trike models sold at any time prior to 28 February 2019 at BIG W stores and at bigw.com.au. These products are supplied to BIG W by SmarTrike and are not BIG W's own brand products.


DESCRIPTION: Fisher Price SmarTrike Charisma Red, SmarTrike Deluxe Blue/Pink, SmarTrike Dream 4in1 Red/Green, Fisher Price SmarTrike Elite Blue/Pink, SmarTrike Fresh Pink/Yellow, SmarTrike Glow Blue/Green/Pink/Red, SmarTrike Groove Pink/Green,Fisher Price SmarTrike 4in1 Jungle Pink/Red, SmarTrike 4in1 Sky Blue/Pink, SmarTrike Smartfold 6in1 Red,SmarTrike Spark Blue/Pink SmarTrike Spirit Pink/Blue, SmarTrike Splash Blue/Purple,SmarTrike Sport Blue/Pink, SmarTrike & Go, SmarTrike Vanilla Pink/Green, SmarTrike 5in1 Voyager Blue,SmarTrike Recliner, SmarTrike Boys/Girls Blue/Pink,  SmarTrike all-in-one Stage 5 Blue/Pink, SmarTrike Fold 7in1 Red


DEFECT: These SmarTrike products should not be used as a stroller but have some of the features of a stroller. The products are unsafe for use as a stroller to transport children as they do not have the safety features required of a stroller by the mandatory standard Consumer Product Safety Standard for Prams and Strollers (Consumer Protection Notice No 8 of 2007, as amended on 14 February 2019).


HAZARD: If used by a customer as a stroller to transport children, the product may cause injury to a child if the product rolls in an uncontrolled manner or if the child falls out of the product.


ACTION REQUIRED: Customers should not use the product as a stroller to transport children. Customers can return the product to any BIG W store for a full refund. A receipt is not required.


BIG W apologises to its customers for any inconvenience caused by this recall.



For further information:

Please direct any queries concerning this recall to Customer service on telephone:

1300 244 999


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