Troubleshooting

Common technical issues and solutions.

• How do I reset my password?
• How do I access the Contacts Database?
• How many users can I add to my organisation's account?
• How do I grant admin rights to a user on my organisation’s account?
• How do I deactivate a user on my organisation’s account?
• How do I perform a hard refresh of my browser?
• How do I clear my browser cache?