FAQs

Answers to frequently asked questions.

• Does Medianet offer a Pay-Per-Release option?
• How do I view the number of recipients within a Medianet list?
• Should I include an image or video with my press release?
• Are there additional charges to attach images to my press release?
• What are the supported media file formats and file size limits for press releases?
• Can I set up templates for my press releases?
• When do contact export and distribution limits reset for Outreach subscription plans?
• What does the ‘Writes About’ section mean on the Contacts Database?
• How many users can I add to my organisation's account?
• How do I grant admin rights to a user on my organisation’s account?
• How do I clear my browser cache?
• How do I perform a hard refresh of my browser?
• How do I deactivate a user on my organisation’s account?
• What is My Insights?
• How do I undo changes or restore previous versions of Saved Contact Lists?